At Swarnalankara, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you use our website.
1. Information We Collect
When you interact with our website or place an order, we may collect the following information:
- Personal details such as name, email address, phone number, and shipping/billing address.
- Payment details (processed securely through third-party payment gateways – we do not store your full card/UPI/net banking details).
- Order history and preferences to provide you with a personalized shopping experience.
- Technical information like IP address, browser type, and device details (collected through cookies and analytics tools).
2. How We Use Your Information
Your information is used for purposes such as:
- Processing and fulfilling your orders.
- Sending order confirmations, shipping updates, and customer service communications.
- Improving our website, products, and services.
- Sending promotional offers, newsletters, or updates (only if you subscribe).
- Preventing fraudulent transactions and ensuring website security.
3. Sharing of Information
We respect your privacy and will never sell or trade your personal information. However, we may share data in the following cases:
- With trusted service providers (such as courier partners, payment gateways, or IT service providers) to fulfill your orders.
- If required by law, regulation, or legal process.
- To protect the rights, safety, or property of Swarnalankara, our customers, or partners.
4. Data Security
- We use secure technologies such as SSL encryption and trusted payment gateways to protect your information.
- While we take strict precautions, no method of transmission over the internet is 100% secure. Customers are advised to take care while sharing sensitive information online.
5. Cookies & Tracking
- Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic.
- You may choose to disable cookies through your browser settings, but some features may not function properly.
6. Your Rights
As a customer, you have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Opt out of marketing emails or newsletters at any time.
- Request deletion of your data (subject to applicable laws and order history retention requirements).
7. Third-Party Links
Our website may include links to third-party sites (e.g., payment gateways, social media platforms). We are not responsible for their privacy practices, so please review their policies before sharing personal data.
8. Changes to This Policy
Swarnalankara reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page, and continued use of our website after updates will signify acceptance.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:
📧 Email: support@swarnalankara.com